These terms describe how visitors, families, gift buyers and retail partners may use this Jellycat website. By browsing product categories, sending an inquiry or using site content, you agree to use the website for lawful, respectful and accurate communication.
Product names, descriptions, images, gift guidance, play ideas and care notes are provided for general information. We work to keep content clear and helpful, but availability, packaging, assortment details and service responses may change. You should confirm current product information through the inquiry form before making a buying or retail planning decision.
When you submit a form, you agree to provide accurate contact details and a genuine request related to plush toys, stuffed animals, baby textiles, nursery gifts or related services. We may use the information you provide to respond, clarify your needs, recommend a category or route the request to the correct support contact.
You may not misuse the website, attempt to interfere with its operation, submit harmful code, copy content for misleading commercial use or send requests that impersonate another person. The friendly tone of this site does not remove the need for careful, lawful and honest communication.
The website design, text, brand presentation and product storytelling are protected by applicable rights. You may read, share page links and use the inquiry tools for normal browsing and purchasing support, but you may not reproduce substantial content as a competing catalog or misleading brand asset.
The website is provided as a practical communication and browsing tool. To the fullest extent permitted by law, Jellycat is not responsible for indirect losses arising from site interruptions, outdated availability information or decisions made without confirming current details through an official response.
Questions about these terms may be sent through the contact page. We aim to answer in a clear, human way and may update these terms as the website grows.